| Sampling Factors: |
Location (Not Relevant: All Basic Units within the ORG perform their tasking at the Qingdao city site. As such, there are not differences in implementation in terms of location. This Sampling Factor is not relevant.)
Customer (Not Relevant: The customers are enterprises for the 2 projects. There is no difference based on customer.)
Size (Not Relevant: All projects are between 1 and 2 man-months and have 4 FTE. The size difference is minimal and does not affect the way the projects implement the processes. This Sampling Factor is not relevant.)
Organizational Structure (Not Relevant: All the basic units fit within the same organizational department, R&D department. Therefore, this sampling factor is not relevant.)
Type of Work: Project 1 is Development project, Project 2 is maintenance project |