| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Beijing City only.)
Customer: Work is performed differently based on the customer served by that work. Based on business domain, the customers could be categorized into: -Telecommunication Carriers -Commercial Enterprises
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: All software development work is performed in the R&D Center using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work (Not Relevant: Work is not performed differently based on the type of work. Most of the work are Big Data Platform and Application Development.) |
| Sampling Factor Values: |
Telecommunication Carriers (Customer): To develop big data platform and application for China Telecom, one of the three telecommunication carries in China, by adhering the national and industry standards in the field of telecommunication.
Commercial Enterprise (Customer): To develop big data platform and application for other commercial enterprises to meet their requirements. |
| Subgroups: |
Telecommunication Carriers: To develop big data platform and application for China Telecom, one of the three telecommunication carries in China, by adhering the national and industry standards in the field of telecommunication.
19 People, 3 Basic Units
– Telecommunication Carriers
Commercial Enterprise: To develop big data platform and application for other commercial enterprises to meet their requirements
7 People, 1 Basic Units
– Commercial Enterprise |