| Sampling Factors: |
Location (Not Relevant: All projects are operating form only one location.)
Customer: The three running projects in OU are for 2 customers. There is a slight process variation from one customer to other based on the customer imposed processes
Size (Not Relevant: All projects in OU are of medium in size and there is no process variation as per the size factor)
Organizational Structure (Not Relevant: The OU is flat structure with 3 projects directly reporting to senior management)
Type of Work (Not Relevant: All projects in OU are of system development and maintenance. The process across for each customers is similar) |
| Sampling Factor Values: |
CUST1 (Customer): Projects executed in QUEST RIAL, LLC for customer 1
CUST2 (Customer): Projects executed in QUEST RAIL, LLC for customer 2 |
| Subgroups: |
QUESTCUST1: System development and maintenance projects in QUEST RAIL, LLC for customer 1
10 People, 2 Basic Units
– CUST1
QUESTCUST2: System Development and Maintenance projects executed at QUEST RAIL, LLC for Customer 2
5 People, 1 Basic Units
– CUST2 |