| Sampling Factors: |
Location (Not Relevant: Work is done in Beijing, Xi”an, Shanghai, generally based on Departments. Departments include people at different locations. Processes are somewhat different for the 3 departments, not based on location.)
Customer (Not Relevant: Governments in the three market areas are the customers, so processes aren”t different based on customers.)
Size (Not Relevant: Projects in all departments are planned to be within the same range of size, FTE and team size.)
Organizational Structure: The three departments, Japan, Euro, China, have some particular templates and process details.
Type of Work (Not Relevant: All work in these departments is development of new software.) |