| Sampling Factors: |
Location (Not Relevant: Not relevant only one location)
Customer (Not Relevant: All Federal customers)
Size (Not Relevant: All projects are similar in size)
Organizational Structure (Not Relevant: The Organization is small and flat)
Type of Work: There are 2 types of work Software Development & Maintenance and Service Desk |
| Sampling Factor Values: |
Software Development and Maintenance projects (Type of Work): This includes all the Software Development & Maintenance projects
Service Desk (Type of Work): This includes the Service Desk |
| Subgroups: |
Software Development and Maintenance Projects: Includes all the SW Development and Maintenance projects
6 People, 1 Basic Units
– Software Development and Maintenance projects
Service Desk: Includes the services
14 People, 1 Basic Units
– Service Desk |