| Sampling Factors: |
Location (Not Relevant: Location has been considered Not Relevant because all the software development and maintenance activities are performed in Shanghai)
Customer (Not Relevant: Customer has been considered Not Relevant because software development and maintenance activities are performed for the same type of customers, that is users of Safe Data Management Systems)
Size (Not Relevant: Size has been considered Not Relevant because Projects are all classified as Medium using the following Size: time<3 months,=”” small;=”” 3months=””>< 6months,=”” medium;=”” time=””> 6 Large)
Organizational Structure (Not Relevant: Organizational Structure has been considered Not Relevant because all the work is performed in the OU)
Type of Work: Type of work has been considered Relevant because activities performed differ in the case of Development or Maintenance projects |
| Sampling Factor Values: |
Development Project (Type of Work): Development projects using the full range of organizational processes
Maintenance projects (Type of Work): Maintenance projects addressing new customer needs and using a subset of organizational processes |
| Subgroups: |
Group A: Development Project
7 People, 1 Basic Units
– Development Project
Group B: Maintenance projects
17 People, 2 Basic Units
– Maintenance projects |