| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the application are developed at their development site in Jinan City)
Customer (Not Relevant: Not Relevant: Work is performed not differently regardless of customers)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function)
Organizational Structure (Not Relevant: Not Relevant: All the application are developed in the Software Development Department)
Type of Work: Relevant: Work is performed differently depending on the type of work – Self- Development Product and Customized Product |
| Sampling Factor Values: |
Self-Development Product (Type of Work): Development of software application based on the requirements from the analysis on the user behaviors, the marketing survey and general customer needs.
Customised Product (Type of Work): Development of software application based on the requirements from the specific customer and to meet the customer needs. |
| Subgroups: |
Self-Development Product: Development of software application based on the requirements from the analysis on the user behaviors, the marketing survey and general customer needs.
14 People, 3 Basic Units
– Self-Development Product
Customized Product: Development of software application based on the requirements from the specific customer and to meet the customer needs.
32 People, 8 Basic Units
– Customised Product |