| Sampling Factors: |
Location (Not Relevant: No. One site)
Customer (Not Relevant: No. Similar customers)
Size (Not Relevant: No. Similar Size)
Organizational Structure (Not Relevant: No. Single structure and management)
Type of Work: New Development and Enhancement. Hypothesis testing of process performance parameters indicates that there is a significant difference in performance between new development projects and upgrade projects) |
| Sampling Factor Values: |
New Development (Type of Work): Major new application development
Enhancement (Type of Work): Significant enhancement to existing applications |
| Subgroups: |
New Development: New development projects
8 People, 1 Basic Units
– New Development
Enhancement: Major enhancement or change projects
37 People, 4 Basic Units
– Enhancement |