| Sampling Factors: |
Location (Not Relevant: The location of the operations team is in Mexicali, Baja California.)
Customer: Two types of customers were identified: (1) Internal; (2) Commercial.
Size (Not Relevant: Typical engagement teams are small. Project size/complexity affects duration, not the way work is performed.)
Organizational Structure (Not Relevant: All projects are under the supervision of the General Director.)
Type of Work (Not Relevant: The type of work under the scope of the appraisal is custom-made software development.) |
| Sampling Factor Values: |
Internal (Customer): The customer is someone within the same organization.
Commercial (Customer): The customer is external to the organization, and belongs to a commercial company. |
| Subgroups: |
Subgroup 1: Development of software products, to be later commercialized as COTS.
3 People, 1 Basic Units
– Internal
Subgroup 2: Development of software systems to commercial customers.
8 People, 2 Basic Units
– Commercial |