| Sampling Factors: |
Location: Bangladesh and Sri Lanka locations are taken into consideration as the nature of work differs
Customer (Not Relevant: No change in Process)
Size (Not Relevant: Same process. No changes.)
Organizational Structure (Not Relevant: Same process. No changes.)
Type of Work: Implementation and Support type of work is considered as there is change in process |
| Sampling Factor Values: |
Sri Lanka (Location): Sri Lanka
Bangladesh (Location): Bangladesh
Implementation (Type of Work): Implementation of the Solution
Support (Type of Work): After deployment support |
| Subgroups: |
SL/IMP: Sri Lanka Implementation
18 People, 4 Basic Units
– Sri Lanka
– Implementation
SL/SUP: Sri Lanka Support
5 People, 1 Basic Units
– Sri Lanka
– Support
BL/IMP: Bangladesh Implementation
12 People, 2 Basic Units
– Bangladesh
– Implementation |