| Sampling Factors: |
Location (Not Relevant: All projects use the Riverside Research Project Management Process, regardless of location)
Customer (Not Relevant: Contracted requirements for deliverables are added to the monitoring and control process as part of the Project Management Process.)
Size (Not Relevant: Both projects are approximately the same size.))
Organizational Structure (Not Relevant: All projects are in the same organization.).)
Type of Work: Projects fall into two categories System and Software Engineering services and Maintenance, i.e., change enhancements and bug fix |