| Sampling Factors: |
Location (Not Relevant: Only one physical site)
Customer: Standard process tailored by customer
Size (Not Relevant: Project size has no significant impact on process tailoring)
Organizational Structure (Not Relevant: Only one structure: Projects Factory)
Type of Work (Not Relevant: Development and Maintenance types have no big impact on process) |
| Sampling Factor Values: |
Client 1 (Customer): client one projects
Client 2 (Customer): client two projects |
| Subgroups: |
SG1: Client one projects
10 People, 2 Basic Units
– Client 1
SG2: Client 2 projects
14 People, 3 Basic Units
– Client 2 |