| Sampling Factors: |
Location (Not Relevant: All work is performed at the RichInfo’s office site in Shenzhen)
Customer (Not Relevant: Richinfo’s customers are the mobile communications companies, such as China mobile. Analysis of relevant data has shown that the customer does not impact the way work is performed)
Size (Not Relevant: Though team size varies between 5 – 8, people are not dedicated full time to projects. Size has been shown not to have an impact on the way work is performed)
Organizational Structure (Not Relevant: In total 45 people work at Richinfo in a flat organizational structure in the software and systems business. All projects report to the same manager.)
Type of Work: Analysis of data has shown that there are 2 types of projects, developments and enhancements. Results (e.g. defect density) are different for the 2 types of projects |
| Sampling Factor Values: |
New Development (Type of Work): Development of new systems
Enhancements (Type of Work): Upgrades to existing functionalities |
| Subgroups: |
New Development: Development of new systems
8 People, 1 Basic Units
– New Development
Enhancements: Upgrades to existing systems
12 People, 2 Basic Units
– Enhancements |