| Sampling Factors: |
Location (Not Relevant: Both BU operate from the same set of two locations one in India and the other in USA. Hence location as a factor may not influence the implementation)
Customer (Not Relevant: Both BU are for the same customer hence customer as a factor may not influence implementation)
Size (Not Relevant: Both BU are of similar size hence size as a factor may not influence implementation)
Organizational Structure (Not Relevant: DEV BU reports to development head and SVC BU repots to services head. However, this factor is redundant to the “Type of Work” factor)
Type of Work: One DEV BU and one SVC BU. They follow different Life Cycles and different constellations. Hence this factor is relevant. |
| Sampling Factor Values: |
Development (Type of Work): Development BU
Services (Type of Work): Services BU |
| Subgroups: |
DEV: Software Development
5 People, 1 Basic Units
– Development
SVC: Staffing Services
9 People, 1 Basic Units
– Services |