| Sampling Factors: |
Location (Not Relevant: Single location)
Customer (Not Relevant: None of the customers has any specific process requirements)
Size (Not Relevant: Size has no significant impact in determining the process to be followed; the projects follow lifecycles determined by the type of work)
Organizational Structure (Not Relevant: This is one group where all follow the same process)
Type of Work: Different project types – development and maintenance |
| Sampling Factor Values: |
Development (Type of Work): Development project
Maintenance (Type of Work): Maintenance project |
| Subgroups: |
Development: Development project
48 People, 6 Basic Units
– Development
Maintenance: Maintenance project
13 People, 2 Basic Units
– Maintenance |