| Sampling Factors: |
Location (Not Relevant: All work is performed in a single location, Beijing.)
Customer (Not Relevant: All work is performed on behalf of a single customer, National Rural Credit Cooperatives)
Size (Not Relevant: Size does not affect the way that work is performed.)
Organizational Structure (Not Relevant: All work is conducted by a single department, the Innovate R&D Department.)
Type of Work: There are two primary types of work: development and maintenance. |
| Sampling Factor Values: |
Development (Type of Work): Projects that develop new capabilities on behalf of the customer.
Maintenance (Type of Work): Projects conducted to address customer-related issues with use of the systems. |
| Subgroups: |
Development: Projects that develop new capabilities on behalf of the customer.
56 People, 5 Basic Units
– Development
Maintenance: Projects that are conducted to address issues reported by the customer when using the system.
57 People, 5 Basic Units
– Maintenance |