| Sampling Factors: |
Location (Not Relevant: All project activities are performes in a single location (Buenos Aires), so location is not a relevant factor for sampling.)
Customer (Not Relevant: All projects used the same Quality System independently of the organizational structure, size or customer. So none of them are relevant factors in this case.)
Size (Not Relevant: All projects used the same Quality System independently of the organizational structure, size or customer. So none of them are relevant factors in this case.)
Organizational Structure (Not Relevant: All projects used the same Quality System independently of the organizational structure, size or customer. So none of them are relevant factors in this case.)
Type of Work: The type of work is a sampling factor because the quality system describes different tools, methods and documentation to be used depending on the type of work (Development and Maintenance Operations) |
| Sampling Factor Values: |
Development Projects (Type of Work): Develop new applications or new features in legacy systems
Maintenance Operations (Type of Work): Develop small features or correct actual functionalities |
| Subgroups: |
Development Projects: Development of new features or entire systems in legacy applications.
27 People, 2 Basic Units
– Development Projects
Maintenance Operations: Corrective and adaptive maintenance
108 People, 5 Basic Units
– Maintenance Operations |