| Sampling Factors: |
Location (Not Relevant: All projects located in Cali)
Customer (Not Relevant: Work is performed same way no matter the customer)
Size (Not Relevant: Work is performed same way no matter the size)
Organizational Structure (Not Relevant: Same org structure serving all services)
Type of Work: Work is divided into new services , maintenance and implementations |
| Sampling Factor Values: |
New projects (Type of Work): New projects
Maintenance (Type of Work): Maintenance
Implementations (Type of Work): Implementations |
| Subgroups: |
S1: New projects
12 People, 16 Basic Units
– New projects
S2: Maintenance
10 People, 9 Basic Units
– Maintenance
S3: Implementation
8 People, 3 Basic Units
– Implementations |