| Sampling Factors: |
Location (Not Relevant: Not Relevant: Even though the process is performed in same extension differently in Bogota and Medellin is depends on the Line of Product more than the location.)
Customer (Not Relevant: Not Relevant: The process is performed the same way for Servinte´s customers.)
Size (Not Relevant: Not Relevant: Size is not relevant to differentiate the basic units.)
Organizational Structure: Two different organizations based on two different Line of Products: ONE and ENTERPRISE.
Type of Work: Two different type of work: New Product, and, Product Update and/or Integrations. |
| Sampling Factor Values: |
ONE (Organizational Structure): Line of Product: ONE
ENTERPRISE (Organizational Structure): Line of Product: Enterprise
New or Updated Products (Type of Work): New products developments and/or Products updates
Solutions Integration (Type of Work): Solutions Integration projects |
| Subgroups: |
SG1 ONE/SI: Solutions Integration of the Line of Product ONE
12 People, 1 Basic Units
– ONE
– Solutions Integration
SG2 ONE/NP: New or updated Products of the Line ONE
36 People, 3 Basic Units
– ONE
– New or Updated Products
SG3 Ent/NP: New or updated products of the Line Enterprise
228 People, 19 Basic Units
– New or Updated Products
– ENTERPRISE |