| Sampling Factors: |
Location (Not Relevant: Locations of the organizational unit sites have no impact on the way work is performed (single location).)
Customer: The customers served by the organizational unit have an impact on the way work is performed (OU”s process vs. customers” processes).
Size (Not Relevant: The size of basic units in the organizational unit scope of work has no impact on the way development and maintenance is performed. The same process is used throughout.)
Organizational Structure (Not Relevant: The structure of the organizational unit has no impact on the way work is performed. Custom developments in in the textiles and financial sectors follow the same SCRUM-based process.)
Type of Work (Not Relevant: The type of work performed by the organizational unit has no impact on the way work is performed. The same process is used for all development and maintenance performed in the organizational unit scope of work.) |
| Sampling Factor Values: |
Software Development Processes (Customer): Work performed using Software Development”s processes. Contains all BUs.
Clients” processes (Customer): Work performed using clients” processes. Out of appraisal scope and contains no BU. |
| Subgroups: |
Projects: Projects performed using the processes of SoftCaribbean”s Software Development organizational unit.
15 People, 3 Basic Units
– Software Development Processes |