| Sampling Factors: |
Location: Although all the locations of the company follow the same set of processes the geography is too heterogeneous as to not consider the impact cultural differences, and distance may have in the final implementation of processes, at least for validating that the approach included into the processes is consistently implemented
Customer (Not Relevant: The company is focused on developing projects for the Public Administration, using a set of common processes directly aligned with needs of the market)
Size (Not Relevant: Size is irrelevant being all the projects being developed following the same processes)
Organizational Structure (Not Relevant: Structure is common for all the units, having a pool of project managers and two layers of professionals, Senior and Junior Engineers)
Type of Work: The type of activity considered derives in differences in the Development phase, resulting in different lifecycles |
| Subgroups: |
1. CMP: Maintenance contracts, served from the Santiago de Chile’s office, covering evolutionary and bug fixing requests on top of projects previously developed by Guadaltel
11 People, 3 Basic Units
– Chile
– Maintenance
2. CDPP: Projects developed at the Santiago de Chile’s office, based on products from the current portfolio of Guadaltel.
36 People, 10 Basic Units
– Chile
– Product Based Development
3. CDSP: Projects developed at the Santiago de Chile’s office
60 People, 10 Basic Units
– Chile
– Development
4. SMP: Maintenance contracts, served from the Seville’s office, covering evolutionary and bug fixing requests on top of projects previously developed by Guadaltel.
14 People, 3 Basic Units
– Maintenance
– Spain
5. SDPP: Projects developed at the Seville’s office, based on products from the current portfolio of Guadaltel.
33 People, 11 Basic Units
– Spain
– Product Based Development
6. SDSP: Projects developed at the Seville’s office
66 People, 21 Basic Units
– Spain
– Development |