| Sampling Factors: |
Location (Not Relevant: The OU is located at the city of Guadalajara.)
Customer: According to the destination of the product, customers can be classified as: (1) Internal; (2) External.
Size (Not Relevant: All project teams are small, since the company is a small company.)
Organizational Structure (Not Relevant: All software development projects are under the supervision of the OU Manager.)
Type of Work (Not Relevant: The only work performed by the organizational unit is software development.) |
| Sampling Factor Values: |
Internal (Customer): Development of COTS software products to be later commercialized.
External (Customer): Custom-made software development. |
| Subgroups: |
Subgroup 1: Internal projects (development of COTS products).
10 People, 3 Basic Units
– Internal
Subgroup 2: External projects (development of custom-made software).
4 People, 1 Basic Units
– External |