| Sampling Factors: |
Location (Not Relevant: All projects are developed in Madrid)
Customer: Internal and External projects
Size (Not Relevant: All projects have similar size)
Organizational Structure (Not Relevant: Similar structure)
Type of Work: Maintenance and Development projects |
| Sampling Factor Values: |
Internal (Customer): Projects for developing software products
External (Customer): External projects for third parties
Maintenance (Type of Work): Maintenance of own and external projects
Development (Type of Work): Development projects of software applications |
| Subgroups: |
S1 Internal-Development: Development projects which ones results in software products for Gesein and for external customers
4 People, 1 Basic Units
– Internal
– Development
S2 Internal-Maintenance: Maintenance of own and external products
4 People, 1 Basic Units
– Internal
– Maintenance
S3 External Customer: External projects for third parties, considering maintenance projects for external third parties as development (when they follow the same lifecycle as development projects).
4 People, 2 Basic Units
– External
– Development |