| Sampling Factors: |
Location (Not Relevant: By definition, all basic units are leaded by Roma site. Practitioners are based on Rome site.)
Customer: The OU activities can be classified into two different categories, which lead to different implementation of some PAs: (1) Commercial (Engineering Solutions) (2) Defence (Defence&Space Systems)
Size (Not Relevant: There aren’t process variation based on project size. Size in terms of FTEs is similar among BUs)
Organizational Structure: The OU activities can be classified into two different categories, which lead to different implementation of some PAs: (1) Defense&Space Systems (2) Engineering Solutions
Type of Work: The OU activities can be classified into two different categories, which lead to different implementation of some PAs: (1) Application Maintenance (2) Application Development |
| Sampling Factor Values: |
Commercial (Customer): Commercial Customers
Defence (Customer): Defence Customers
Defense&Space Systems (Organizational Structure): Command and Control system for Land and Naval application and Air Traffic Control
Engineering Solutions (Organizational Structure): OSS components, Protocols and Mediation devices, in Network Management projects, in critical System for Monitoring and Control.
Application Maintenance (Type of Work): Corrective and Evolutionary Maintenance applications
Application Development (Type of Work): Software Application Design and Development Projects |
| Subgroups: |
SG1: The subgroup SG1 consists of the activities carried out by Progesi in the framework of maintenance for its customers in terms of engineering and technical solutions.
4 People, 1 Basic Units
– Commercial
– Engineering Solutions
– Application Maintenance
SG2: The subgroup SG2 subgroup consists of development projects of advanced systems for new customers in commercial area.
4 People, 1 Basic Units
– Application Development
– Engineering Solutions
– Commercial
SG3: The subgroup SG3 consists of the development of software projects for clients of defense and space market.
13 People, 2 Basic Units
– Defence
– Defense&Space Systems
– Application Development |