| Sampling Factors: |
Location (Not Relevant: There is a single location)
Customer (Not Relevant: There have been no customer specified requirements for the process to be followed)
Size (Not Relevant: There is no differentiation in the process due to size given the nature of the lifecycles being followed)
Organizational Structure: There are different groups providing different services to customers
Type of Work: Different project types – development, service. |
| Sampling Factor Values: |
Software (Organizational Structure): Software Development team
Services (Organizational Structure): Service delivery team
Development (Type of Work): Software Development project
Staffing Service (Type of Work): Staffing Services provided to customers |
| Subgroups: |
DEV: Software development projects
40 People, 3 Basic Units
– Software
– Development
SVC: Service delivery projects
32 People, 3 Basic Units
– Staffing Service
– Services |