| Sampling Factors: |
Location (Not Relevant: Same location in Casablanca)
Customer (Not Relevant: The same process is applied whatever is the customer)
Size (Not Relevant: All the basic units have about the same size.)
Organizational Structure (Not Relevant: Only one BU)
Type of Work: All projects perform hosting of the S2M product Select System tailored for customer needs by S2M Solution integration |
| Sampling Factor Values: |
All (Type of Work): S2M BU transactions is responsible of the full service
Null (Type of Work): |
| Subgroups: |
OUTSOURCING: There are 12 peoples in the BU Transactions, but only 10 equivalent FTE”s working in the OU
10 People, 4 Basic Units
– All |