| Sampling Factors: |
Location (Not Relevant: Not Relevant: There is a unique location in Santiago)
Customer (Not Relevant: Not Relevant: In all Customer use the same Process)
Size (Not Relevant: Not Relevant: All work efforts, regardless of size, follow the same quality manual and procedures.)
Organizational Structure (Not Relevant: Not Relevant: There is the same Organizational Structure)
Type of Work: Development and Maintenance
Provider: Work with Providers |
| Sampling Factor Values: |
Development (Type of Work): Develop a new project
Maintenance (Type of Work): Create a new function in a system
With Provider (Provider): Develop and maintenance using providers
Without Providers (Provider): Work without providers |
| Subgroups: |
SupDev: Development with Suppliers
1 People, 4 Basic Units
– Development
– With Provider
WSupDev: Development Without Suppliers
3 People, 1 Basic Units
– Without Providers
– Development
WSupMan: Maintenance without Suppliers
2 People, 2 Basic Units
– Maintenance
– Without Providers |