| Sampling Factors: |
Location (Not Relevant: Only 1 Site)
Customer (Not Relevant: They only work for Banco Santander, so processes are always the same.)
Size (Not Relevant: All projects are managed the same. For projects less than 200 hs, follow-up report is not mandatory, but all projects are creating them. This will be evaluated in all projects.)
Organizational Structure: Processes are the same but repositories and work products can vary depending on each area
Type of Work (Not Relevant: Only development projects are included.) |
| Sampling Factor Values: |
Web Technologies (Organizational Structure): Development projects of Web Technologies
Transactional (Organizational Structure): Development projects of Transactional Systems
Information (Organizational Structure): Development projects of Information Systems
Plan Development (Organizational Structure): Development projects of Plans Developments |
| Subgroups: |
1-Web: Development projects of Web Technologies
31 People, 19 Basic Units
– Web Technologies
2-Trans: Development projects of Transactional Systems
8 People, 24 Basic Units
– Transactional
3-Inf: Development projects of Information Systems
27 People, 15 Basic Units
– Information
4-Plan: Development projects of Plans Developments
23 People, 10 Basic Units
– Plan Development |