| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in QingDao)
Customer: International user and Domestic user
Size (Not Relevant: No influence on the process implementation, less than or equal to 15 persons)
Organizational Structure: Domestic Dept, R&D Dept, Outsourcing Dept
Type of Work (Not Relevant: No influence on the process implementation because all are software development) |
| Sampling Factor Values: |
IC (Customer): International users
DC (Customer): Domestic users
DD (Organizational Structure): Domestic Dept
RD (Organizational Structure): R&D Dept
OD (Organizational Structure): Outsourcing Dept |
| Subgroups: |
SG1: Organizational Structure: Domestic Dept. Customer: Domestic user
12 People, 2 Basic Units
– DC
– DD
SG3: Organizational Structure: R&D Dept. Customer: International user
8 People, 2 Basic Units
– RD
– IC
SG2: Organizational Structure: Outsourcing Dept. Customer: International user
21 People, 3 Basic Units
– IC
– OD |