| Sampling Factors: |
Location (Not Relevant: All projects are located in Hangzhou.)
Customer: Projects are generally divided into internal customer and external customer. Internal customer: Software development based on the requirement of internal customer. External customer: Software development for external customer with signed contracts.
Size (Not Relevant: All Projects are medium size, there is no size specific process.)
Organizational Structure (Not Relevant: All projects are included in R & D Center.)
Type of Work (Not Relevant: All Projects are new development software projects.) |
| Sampling Factor Values: |
External customer (Customer): Software development for external customer with signed contracts.
Internal customer (Customer): Software development based on the requirement of internal customer. |
| Subgroups: |
External customer: Software development for external customer with signed contracts
11 People, 2 Basic Units
– External customer
Internal customer: Software development based on the requirement of internal customer
12 People, 2 Basic Units
– Internal customer |