| Sampling Factors: |
Location (Not Relevant: All projects are developed at the same location.)
Customer: Customers are differentiated according to requirements providers into internal and external customers.
Size (Not Relevant: There is no significant size difference among projects.)
Organizational Structure (Not Relevant: All projects are under the same OU.)
Type of Work (Not Relevant: All projects are software development.) |
| Sampling Factor Values: |
External customers (Customer): Software development for external customer with signed contracts.
Internal customers (Customer): Software development per the requirements of internal customer |
| Subgroups: |
s1: External customers
10 People, 2 Basic Units
– External customers
s2: Internal customers
11 People, 2 Basic Units
– Internal customers |