| Sampling Factors: |
Location (Not Relevant: All work is performed the same at all locations)
Customer: Internal and external customers
Size (Not Relevant: All work is performed the same for all size teams)
Organizational Structure (Not Relevant: All work is performed by the same manager)
Type of Work (Not Relevant: All work is performed the same for all types of work) |
| Sampling Factor Values: |
Samsung Credit Card Business CI Group -1 (internal) (Customer): Providing total ICT service and system to Samsung Credit Card Corp. to help them to become a leading company with reliable service.
Samsung Credit Card Business CI Group -2 (external) (Customer): Providing total ICT service and system to external companies. |
| Subgroups: |
Samsung Credit Card Business CI Group -1 (internal): Providing total ICT service and system to Samsung Credit Card Corp. to help them to become a leading company with reliable service.
163 People, 1 Basic Units
– Samsung Credit Card Business CI Group -1 (internal) |