| Sampling Factors: |
Location (Not Relevant: Not relevant. Location of people/staff/offices does not materially change how work is performed inside Product Management. There are offices in Melbourne, FL, O’Fallon, IL, and Cary, NC.)
Customer (Not Relevant: Not relevant. While there are different customer contracts, this does not materially change the way Securboration processes are implemented.)
Size (Not Relevant: Not relevant. Within this division, all projects and people use the same set of processes. A single team delivers all services, including the development work and the support activities.)
Organizational Structure (Not Relevant: Not relevant. There are no individual groups inside Product Management – they are one big team. This is a small company.)
Type of Work: Relevant. Work inside this division could be divided between software development work and support services work. However, they are considered all one team and there is a lot of overlap between these types of work. |