| Sampling Factors: |
Location (Not Relevant: Not relevant is the same location for all the projects: Mexico City)
Customer (Not Relevant: Not relevant, all the customers are internal to AXA)
Size (Not Relevant: Not relevant, the projects have similar size)
Organizational Structure (Not Relevant: Not relevant, all the projects belong to IT Area)
Type of Work: Relevant. The type of work is divided in 3 types: development, major maintenance & minor maintenance |
| Sampling Factor Values: |
Development projects (Type of Work): Software Development Projects
Major maintenance projects (Type of Work): Software major maintenance projects
Minor maintenance projects (Type of Work): Software minor maintenance projects |
| Subgroups: |
Development: Software Development Project in IT Area AXA Mexico
11 People, 2 Basic Units
– Development projects
Major Maintenance: Software Major Maintenance Project in IT Area – AXA Mexico
16 People, 4 Basic Units
– Major maintenance projects
Minor Maintenance: Software Minor Maintenance Project in IT Area – AXA Mexico
6 People, 2 Basic Units
– Minor maintenance projects |