| Sampling Factors: |
Location (Not Relevant: All management and development activities are conducted at development center in Daejeon with the same organizational standard processes regardless of location.)
Customer (Not Relevant: OU provides system to only one type of customer (Korean government agency) and all works are performed consistently using organizational standard processes.)
Size (Not Relevant: All works use the same process regardless of size and size does not alter the basic steps of the standard process. Consequently size does not cause significant variations in the performance of processes.)
Organizational Structure (Not Relevant: There is one organization structure with a common OSSP and quality system across all BUs in the organization regardless of the organizational structure.)
Type of Work: There are 2 types of projects, such as “New Development”, “Incremental Development” projects. Differences between these two types are application of engineering and project management processes. |
| Sampling Factor Values: |
New Development (Type of Work): New system development project for specific customer. All new development projects form part of this subgroup and they follow the organizational standard set of processes with a little bit of tailoring.
Incremental Development (Type of Work): All projects in the 2nd development iteration or maintenance phase after completion of the first development iteration. The tailored version of the organizational standard engineering processes are used. |
| Subgroups: |
ND: New development projects for the specific external customer
50 People, 2 Basic Units
– New Development
ID: Upgrade and enhance works based on customer service requests
5 People, 1 Basic Units
– Incremental Development |