| Sampling Factors: |
Location (Not Relevant: All projects are developed in a single location (Santander), so location is not a relevant factor.)
Customer (Not Relevant: Customer is not a relevant factor because the OU has only one type of customer, Telecom and Media Customers, and the organization use the same methodology for all of them)
Size (Not Relevant: Size is not a relevant factor, becuase all projects perform the same activities independently of the size)
Organizational Structure (Not Relevant: Organization structure is not a relevant factor, becuase all projects perform the same activities in the whole company,independently of the organizational structure.)
Type of Work: The methodology is based on the type of work performed. Development projects are managed different than package implementation or maintenance projects. |
| Sampling Factor Values: |
Development (Type of Work): Software development projects
Package Implementation (Type of Work): Deployment and implementation of the packages developed in Semicrol
Maintenance (Type of Work): Enhancements and corrective maintenance to the packages. |
| Subgroups: |
Development: All development projects within Semicrol
6 People, 5 Basic Units
– Development
Package Implementation: All package implementation and deployment activities within Semicrol
7 People, 7 Basic Units
– Package Implementation
Maintenance: All enhancement and corrective maintenance activities within Semicrol
15 People, 1 Basic Units
– Maintenance |