Corporativo Sercobi S.C.-2014-CMMI2

CMMI认证查询 cmmirz 11年前 (2014-03-27) 431次浏览 0个评论
Organization Name:
(组织名称)
Corporativo Sercobi S.C.
Organizational Unit:
(组织单位)
Contact Center
Maturity Level:
(成熟度)
Maturity Level 2
Appraisal End Date:
(评估结束日期)
Mar 28, 2014
Lead Appraiser:
(主任评估师)
Enrique Roman De La Torre
Sponsor:
(发起人)
Juan Pablo Elizundia Cardoso
Sampling Summary:
(抽样汇总)
Sampling Factors: Location: Not relevant but selected due to SAS limitations.
Customer (Not Relevant: Not relevant – Same processes are used, regardless of the customer being served.)
Size (Not Relevant: Not relevant – Same processes are used, regardless of the program size.)
Organizational Structure (Not Relevant: Not relevant – Same processes are used, regardless of the organizational structure.)
Type of Work (Not Relevant: Not relevant – Same processes are used, regardless of the type of work.)
Sampling Factor Values: Remote (Location): Work done at customer facility
OnSite (Location): Work done at contractor facility
Subgroups: OnSite Contact Center: All local Contact Center work groups.
95 People, 7 Basic Units
– OnSite

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