| Sampling Factors: |
Location (Not Relevant: OU operates from only one location (Bangalore). Hence location is considered as not relevant.)
Customer (Not Relevant: OU serves the Internal US customers. The process followed is same regardless of customers. Hence this is not considered as sampling factor)
Size (Not Relevant: All the projects in the OU follow same process regardless of size. Hence this is not considered as relevant)
Organizational Structure: The projects are primarily from two LOBs. Processes are different for these LOBs.
Type of Work (Not Relevant: The appraisal is focusing on Development projects only. Hence this factor is considered as not relevant.) |
| Sampling Factor Values: |
ERP Practice (Organizational Structure): Enterprise Resource Planning practice
Non-ERP Practice (Organizational Structure): Non-ERP practice |
| Subgroups: |
ERP: Projects from ERP practice
45 People, 3 Basic Units
– ERP Practice
Non-ERP: Projects from non-ERP practice
114 People, 4 Basic Units
– Non-ERP Practice |