| Sampling Factors: |
Location (Not Relevant: Product based development. Location has no impact on process implementation.)
Customer (Not Relevant: Product based development. Customers are in financial domain, which has similiar business pattern and no big impact on process implementation, even though project conduct minor process tailoring to fit customer requirements.)
Size (Not Relevant: No impact. Different project types use different processes, and project size is NOT the major factor has impact on process implementation.)
Organizational Structure (Not Relevant: No impact. All under the same organizational structure.)
Type of Work: Technology research, product development and system maintenance type projects follow different processes. |
| Sampling Factor Values: |
Technology Research (Type of Work): Technology research works, such as new framwork, technologies, components, etc.
System Maintenance (Type of Work): System maintenance works, such as minor upgrade and bug fixes, etc.
Product Development (Type of Work): The product development works for new product or major upgrade. |
| Subgroups: |
PJ-TECH: Technology research type projects using technology research processes with tailoring.
45 People, 5 Basic Units
– Technology Research
PJ-MTN: System maintenance type projects using software maintenance process with tailoring.
180 People, 15 Basic Units
– System Maintenance
PJ-DEV: Product development type projects for new product or major upgrade using standard product development processes with tailoring.
275 People, 20 Basic Units
– Product Development |