- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location: There are two locations – Noida and Puducherry
Customer (Not Relevant: all customers are commercial)
Size: There are large and small basic units depending upon number of FTEs
Organizational Structure (Not Relevant: all basic units follow same organizational structure)
Type of Work: there are following types of work – Onsite IMS, Remote IMS , onsite and remote IMS, IMS + MVTS, Onsite IMS+ MVTS + RemoteSampling Factor Values: Puducherry (Location): Puducherry location providing remote services
Noida (Location): Noida location managing IMS and MVTS services
large (Size): Basic units having >= 25 FTEs
small (Size): Basic units having < 25=””>
Onsite IMS (Type of Work): basic units involving onsite infrastructure management services
Remote IMS (Type of Work): basic units providing Remote infrastructure management services
Onsite and Remote IMS (Type of Work): Basic units involving Onsite and Remote infrastructure management services
Onsite IMS including MVTS (Type of Work): Basic units involving Onsite IMS including MVTS services
Onsite IMS including remote and MVTS (Type of Work): Basic units involving Onsite IMS including remote and MVTSSubgroups: SG1: Remote IMS ,large, Puducherry
33 People, 1 Basic Units
– Puducherry
– Remote IMS
– large
SG2: Onsite IMS, Noida, large
200 People, 4 Basic Units
– large
– Onsite IMS
– Noida
SG3: Onsite IMS , Noida, small
25 People, 2 Basic Units
– Noida
– Onsite IMS
– small
SG4: Onsite including MVTS(multi vendor technology support) large
100 People, 2 Basic Units
– large
– Onsite IMS including MVTS
– Noida
SG5: Onsite IMS including remote and MVTS
50 People, 3 Basic Units
– Noida
– Onsite IMS including remote and MVTS
– small
SG6: Onsite and Remote IMS, small, Noida
40 People, 2 Basic Units
– small
– Noida
– Onsite and Remote IMS