- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: OU operates from various locations in India. However, the work performed is not dependent on location and is distributed seamlessly across locations. Hence this is considered as not a relevant factor.)
Customer (Not Relevant: The services provided are for various customers. The same QMS process framework is followed regardless of customers for the services provided. Hence this is not considered as relevant)
Size (Not Relevant: The size is not a relevant factor since the processes are not based on size of the projects. The underlying work is based on type of work and not on size.)
Organizational Structure: The governance processes are likely to be different based on the organization structure. Hence this is considered as relevant factor.
Type of Work: The processes are different for different type of work performed (Application Maintenance and Testing). Hence this is considered as relevant.Sampling Factor Values: Avanade (Organizational Structure): Work performed from Account Group named Avanade
CMT (Organizational Structure): Work performed from Account Group CMT
Digital (Organizational Structure): Work performed from Account Group Digital
FS (Organizational Structure): Work performed from Account Group FS
H&PS (Organizational Structure): Work performed from Account Group H&PS
PRD (Organizational Structure): Work performed from Account Group PRD
RES (Organizational Structure): Work performed from Account Group RES
Testing (Type of Work): Testing Projects
AM (Type of Work): Application Maintenance servicesSubgroups: AVANADE-AM: Application Maintenance Projects in Avanade group
286 People, 19 Basic Units
– Avanade
– AM
CMT-AM: Application Maintenance Projects in CMT
2297 People, 50 Basic Units
– AM
– CMT
CMT-Testing: Testing project in CMT group
806 People, 6 Basic Units
– CMT
– Testing
Digital-AM: Application Maintenance projects in Digital Group
279 People, 10 Basic Units
– AM
– Digital
FS-Testing: Testing projects in FS Group
954 People, 13 Basic Units
– FS
– Testing
FS-AM: Application Maintenance projects in FS Group
2257 People, 64 Basic Units
– AM
– FS
H&PS AM: Application Maintenance projects in H&PS Group
500 People, 14 Basic Units
– H&PS
– AM
H&PS-Testing: Testing projects in H&PS Group
254 People, 4 Basic Units
– Testing
– H&PS
PRD-AM: Application Maintenance projects in PRD Group
7022 People, 138 Basic Units
– PRD
– AM
PRD-Testing: Testing projects in PRD Group
847 People, 11 Basic Units
– Testing
– PRD
RES-AM: Application Maintenance projects in RES Group
2909 People, 47 Basic Units
– RES
– AM