| Sampling Factors: |
Location (Not Relevant: All appraised projects are only in Hangzhou and do not determine how the projects are managed.)
Customer (Not Relevant: All systems are for public use and do not determine how the projects are managed.)
Size (Not Relevant: All projects” size are about the same and do not determine how the projects are managed.)
Organizational Structure (Not Relevant: There is only one organizational structure.)
Type of Work: There is only one type of software development and maintenance. Projects from the R&D Department are selected. |
| Sampling Factor Values: |
Development (Type of Work): Projects that are under development and maintenance.
Non-Development (Type of Work): Projects that have ended. |
| Subgroups: |
Development Projects: Projects that are under development or maintenance.
300 People, 6 Basic Units
– Development |