| Sampling Factors: |
Location (Not Relevant: Not Relevant: Single location: Jinan)
Customer: yes. Two types of customers: School and Government
Size (Not Relevant: No differences in project size, all projects are large projects.)
Organizational Structure (Not Relevant: All projects are within Software Development Department, working according to same process. These Projects share same management team and support functions)
Type of Work (Not Relevant: All projects are software development, so there is no influence on the process implementation.) |
| Sampling Factor Values: |
School projects (Customer): Projects for educational institutions
Government Affairs (Customer): Projects for government authoritites |
| Subgroups: |
School Projects: Projects for educational institutions
24 People, 1 Basic Units
– School projects
Government: Projects for government institutions
49 People, 3 Basic Units
– Government Affairs |