| Sampling Factors: |
Location (Not Relevant: the software development and maintenance activities are done in single office location: Jinan city)
Customer (Not Relevant: All are external customers. No change in process execution due to type of customer.)
Size (Not Relevant: All projects are approximately of similar size. No difference in process due to size.)
Organizational Structure (Not Relevant: Entire organisation uses same set of common processes. No difference in project execution due to the organisational structure.)
Type of Work: Two types of projects. |
| Sampling Factor Values: |
Maintenance (Type of Work): Maintenance and Enhancement Projects
Development (Type of Work): Full Development projects |
| Subgroups: |
G1: Maintenance and Enhancement projects
15 People, 2 Basic Units
– Maintenance
G2: Full Development projects
19 People, 3 Basic Units
– Development |