| Sampling Factors: |
Location (Not Relevant: No difference in processes due to Location. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.)
Customer: There are two types of customer, one is government , another is enterprise. There are some differences in the project management, quality assurance, qualification and delivery ralated processes due to the customer.
Size (Not Relevant: No difference in processes due to Size. The size of the projects is around 5 FTEs.)
Organizational Structure (Not Relevant: No difference in processes due to Organization. All the project teams belong to R&D Center and the team structure is the same.)
Type of Work (Not Relevant: No difference in process due to Type of Work. The main business is to provide software customization development services of management information system to customers.) |
| Sampling Factor Values: |
Enterprise (Customer): Various enterprises.
Government (Customer): Government departments or branches. |
| Subgroups: |
SG1: The type of work is provide management information system related software customization development services to the enterprise. The size of the projects is around 5 FTEs. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
9 People, 2 Basic Units
– Enterprise
SG2: The type of work is provide management information system related software customization development services to the government departments or branches. The size of the projects is around 5 FTEs. All projects are mainly delivered in headquarter, there are some work need to be delivered onsite for each project.
16 People, 4 Basic Units
– Government |