| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Jinan city only.)
Customer: Relevant: Work is performed differently based on the customer served by that work. According to the domain, the customers could be categorized into – State-owned Enterprise/ Government Unit – Other commercial enterprises
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Software Center.)
Type of Work (Not Relevant: Not Relevant: Work is not performed differently based on the type of the work. Most of the work are software application development) |
| Sampling Factor Values: |
State-owned Enterprise/ Government Unit (Customer): To develop the software application for the state-owned enterprise or government units, by adhering to the national regulations
Other commercial enterprises (Customer): To develop the software application for the other commercial customers, to meet their business needs |
| Subgroups: |
State-owned Enterprise/ Government Unit: To develop the software application for the state-owned enterprise or government units, by adhering to the national regulations
14 People, 3 Basic Units
– State-owned Enterprise/ Government Unit
Other commercial enterprises: To develop the software application for the other commercial customers, to meet their business needs
8 People, 2 Basic Units
– Other commercial enterprises |