| Sampling Factors: |
Location (Not Relevant: The R&D Center locates at Shandong City. There is no other service location.)
Customer (Not Relevant: All customers are from electrical power industry.)
Size (Not Relevant: Project is median small. Project size is between 4 to 7 people.)
Organizational Structure (Not Relevant: The R&D Center is the single department delivering application implementation services.)
Type of Work: There are two type of works. One is product research and development for commercial use. Another one is application implementation for customers on project basis. |
| Sampling Factor Values: |
Product Development (Type of Work): Research and develop software solutions for project team to deliver software implementation services to customers.
Project Development (Type of Work): Deliver software implementation services to customers based customer contract requirements. |
| Subgroups: |
Product Development: Project team develops software solutions for based on marker needs and the company business strategies.
11 People, 2 Basic Units
– Product Development
Project Development: Project team implements software based on customers” requirements.
13 People, 3 Basic Units
– Project Development |