| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, Qingdao City.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are commercial enterprise from various industries.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: All software development work is performed in the R&D Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. Most of the work are categorized into: • New Development • Upgraded Project |
| Sampling Factor Values: |
New Development (Type of Work): To develop the new project/product based on the customer needs
Upgraded Project (Type of Work): To upgrade the existing system/product by adding/revising certain functionalities for better performance |
| Subgroups: |
New Development: To develop the new project/product based on the customer needs
23 People, 4 Basic Units
– New Development
Upgraded project: To upgrade the existing system/product by adding/revising certain functionalities for better performance
14 People, 3 Basic Units
– Upgraded Project |