| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Dongying City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the commercial enterprises in the fields of e-commerce and internet finance.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the Internet Business Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work: Work is performed differently based on the type of work; New Project Development and Maintenance Project. |
| Sampling Factor Values: |
New Project Development (Type of Work): Projects/solutions are designed and developed based on the R&D of new marketing trends or user/ customer needs.
Maintenance Project (Type of Work): Projects/solutions are designed and developed for upgrading or maintaining previous developed project by adding or changing some parts of functions to meet the customer business needs. |
| Subgroups: |
New Project Development: Projects/solutions are designed and developed based on the R&D of new marketing trends or user/ customer needs
27 People, 3 Basic Units
– New Project Development
Maintenance Project: Projects/solutions are designed and developed for upgrading or maintaining previous developed project by adding or changing some parts of functions to meet the customer business needs
16 People, 3 Basic Units
– Maintenance Project |