| Sampling Factors: |
Location (Not Relevant: all development teams of active projects are in Shanghai)
Customer: There are 2 types of customer, one is Internal and another one is External
Size (Not Relevant: all active projects are medium size)
Organizational Structure (Not Relevant: all active projects belong to Software Center)
Type of Work (Not Relevant: all active projects are software development) |
| Sampling Factor Values: |
Internal (Customer): Internal IDC Department
External (Customer): External Customers |
| Subgroups: |
Subgroup1: projects for internal IDC department
18 People, 1 Basic Units
– Internal
Subgroup2: projects for external customers
20 People, 2 Basic Units
– External |